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SHIPPING POLICY
Competition Bikinis
Domestic Shipments
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Free shipping within Canada via Canada Post Expedited Parcel
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International Shipments
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We offer international tracked postage with FedEx, DHL and UPS. You will be given a tracking number. Postage normally takes 2-5 business days. After we ship your bikini and it leaves Canada we have no control over it, please be aware that sometimes parcels can get held up in customs. This is rare.
Black Swan Bikinis is not responsible for any duties or taxes incurred at destination customs.
RETURN POLICY
CUSTOM BIKINIS: All custom bikinis are made based on your measurements. They are very custom fit to your body and your measurement therefor we have a very strict no return policy. We guarantee that every suit we make is brand new and do not accept returns this includes if you choose not to compete. If you have chosen the wrong size, we will happily offer store credit for the item's so that you can pick something more suitable. If you are not satisfied with your suit or if it does not fit you how you want please email courtenay@blackswanbikinis.ca
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READY MADE SUITS: All ready made suits are considered FINAL SALE. If you have chosen the wrong size, we will happily offer store credit for the item's so that you can pick something more suitable. Size exchanges will be automatically processed for store credit; if you prefer an exchange, you will need to place a new order using that store credit on our site. All refunds and exchanges will be dealt with via email outside the website.
Size exchanges and Alterations must be received in original condition as defined below:
Unworn, Unwashed, Undamaged
Items which are not received in their original condition as defined above will automatically be returned to sender, so please take due care when trying on your order. In particular, take care not to get makeup/deodorant/tan on the garment. For hygiene reasons please keep underwear on when first trying on your order. In the rare event that a return is rejected, the decision is final and not negotiable.
For returns or alterations to your orders:
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